Terms of service

Terms of Service — SquishMas

OVERVIEW

Welcome to SquishMas. The terms "we," "us," and "our" refer to SquishMas. SquishMas operates this store and website, including all information, content, features, tools, products, and services related to it, to offer you, the customer, a curated shopping experience (the "Services"). SquishMas is powered by Shopify, which allows us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you have reached the age of majority in your state, region, or country of residence and that you have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any product or service we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping details.

You represent and warrant that all information you provide to our store is correct, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity carried out through your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to display our products and services as accurately as possible in our online store. However, please note that colors or the appearance of products may vary depending on the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any product or service purchased will meet your personal expectations or exactly match what is depicted in our online store, subject to your applicable statutory consumer rights.

All product descriptions are subject to change at any time without notice, at our discretion.

We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographic area, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

SquishMas reserves the right to accept or reject any order, subject to applicable law. An order will not be considered accepted until SquishMas confirms its acceptance.

Payment must be received and processed before an order is accepted.

We recommend that you review your order carefully before submitting it, as SquishMas may be unable to accommodate cancellation requests once an order has entered fulfillment, except where cancellation rights are required by applicable law.

If your order is not accepted, is modified, or is canceled, we will attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.

Purchases are subject to our Refund Policy [LINK] and any mandatory consumer rights applicable to your purchase.

You represent and warrant that your purchases are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price displayed at checkout when you submit your order, subject to applicable law, and will be indicated in your order confirmation.

Any applicable taxes, shipping fees, handling charges, customs duties, or import costs will be disclosed or charged as required by applicable law.

Prices published in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties.

We may occasionally offer promotions through our Services that are subject to additional terms.

In the event of a conflict between the terms of a promotion and these Terms, the specific promotion terms will prevail to the extent permitted by law.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You also agree to promptly update your account information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

You represent and warrant that:

  1. The payment information you provide is accurate and complete.

  2. You are authorized to use the selected payment method.

  3. Charges incurred will be honored by your payment provider.

  4. You will pay all applicable charges at the prices disclosed during checkout.

SECTION 5 - SHIPPING AND DELIVERY

We aim to process and deliver orders as efficiently as possible.

All delivery timeframes are estimates unless an express delivery commitment is provided.

Shipping times may vary depending on your location, customs procedures, carrier operations, seasonal demand, and other circumstances outside our reasonable control.

SquishMas is not responsible for delays caused by circumstances beyond our control, except where applicable consumer protection laws provide otherwise.

Responsibility for products during shipping and delivery, including the transfer of risk of loss, will be determined in accordance with applicable law.

For additional information about shipping, please refer to our Shipping Policy [LINK].

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trade names, trademarks, text, visual elements, images, graphics, product descriptions, videos, audio, and their design, selection, and arrangement, are the property of SquishMas, its affiliates, or its licensors, and are protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publish, download, store, or transmit any materials from our Services without our prior written consent, except as permitted by law.

Nothing in these Terms grants any license or other rights in the intellectual property of SquishMas, Shopify, or third parties unless expressly stated.

Unauthorized use of our Services may violate applicable intellectual property laws.

All rights not expressly granted are reserved.

The SquishMas name, logo, product names, designs, and slogans are trademarks or other brand identifiers of SquishMas or their respective rights holders.

Shopify's name, logo, and related branding belong to Shopify.

All other trademarks and brand names appearing on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be given access to third-party tools that we do not monitor or control as part of the Services.

Such tools are provided "as is" and "as available," without warranties, representations, or conditions of any kind, to the extent permitted by applicable law.

Your use of optional third-party tools is at your discretion, and you should review the terms and policies provided by the relevant third-party providers.

We may introduce new features, tools, or resources through the Services in the future.

Such features will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain materials and links to websites provided or operated by third parties, including integrated third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, or reliability of third-party websites or materials.

If you leave our Services to access third-party websites, you do so at your own discretion.

We are not responsible for harm or damages arising from third-party websites or products to the extent permitted by law.

Please carefully review the policies and practices of third parties before engaging in transactions with them.

Complaints, claims, or inquiries related to third-party products and services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

SquishMas is supported by Shopify, which allows us to provide our Services.

However, all sales and purchases made through our online store are conducted directly with the business operating SquishMas.

Shopify is not the seller of the products offered through our store.

Shopify's responsibility for transactions and purchases is limited to the extent provided by applicable law and its own terms.

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy, available here: [PRIVACY POLICY LINK].

Some personal information may also be subject to Shopify's Privacy Policy.

Because our Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of our Services to provide and improve the shopping experience.

Information submitted through our store may be transferred to Shopify and third-party service providers located in countries other than your country of residence.

Please review our Privacy Policy for more information about how SquishMas, Shopify, and our partners collect, use, and protect personal information.

SECTION 11 - COMMENTS AND FEEDBACK

If you submit, upload, post, email, or otherwise send us ideas, suggestions, comments, reviews, proposals, or other content ("Feedback"), you grant SquishMas a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in connection with our business and Services, subject to applicable law.

You represent and warrant that:

  1. You own or control the rights necessary to submit the Feedback.

  2. You have disclosed any compensation or incentives received in connection with the Feedback.

  3. Your Feedback complies with these Terms and applicable laws.

We are not obligated to keep Feedback confidential, provide compensation, or respond to it unless required by law or separately agreed.

We may monitor, edit, or remove Feedback that we reasonably consider unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise inappropriate.

You agree that your Feedback will not violate third-party rights, including intellectual property, privacy, or other personal rights.

You must not submit malicious software, misleading information, or content that violates applicable laws.

You are responsible for the accuracy and legality of the Feedback you submit.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct such errors, inaccuracies, or omissions and to update information.

Where legally permitted, we may modify or cancel orders affected by significant errors.

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